BAH Logistics LLC

If I could leave zero stars, I would.

I hired BAH Logistics, LLC (6333 Coldwater Canyon Ave #10, North Hollywood, CA 91606) to help me move across the country. From the first, they lied and mismanaged the move. At nearly every point--(1) the pick-up; (2) while my belongings were in transit and (3) when the boxes actually arrived--they were not in touch with the actual shipping company and had no idea where my things were. I had to step in and handle everything myself, even as they lied that they had done so. While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the month-long SNAFU that followed, they continued to lie to me and also to the shipping company (Rapid Freight, who were wonderful) that actually moved my things. In other words, though they are a logistics company, they did not aid in the logistics of the move at all. The only service BAH actually provided was sending me a telephone number for the actual freight and shipping company--I had to orchestrate the entirety of the move myself. Additionally, after the boxes arrived ten days after BAH's guaranteed date, BAH lied to the shipping company, outrageously telling them I had called the police and a lawyer against Rapid Freight! (Of course I had not.) My attempts to reach a settlement with BAH went nowhere, as they offered a settlement and then retracted their offer--as duplicitous in this as in everything else.

Ultimately I had to sue them in the Small Claims Court in Cambridge, Mass. AND I WON. Case #2452SC000744. Court date was March 11, 2025. I received payment from BAH for the judgement in full.

But unbelievably, when I posted a review of BAH on UShip, where they had taken the job, they responded in part "To clarify, there was no court case involved. The matter was resolved prior to reaching that stage."

That they would continue to lie--the reason I had to sue them in the first place-- is shocking. BAH cannot be allowed to lie to potential customers like that. The other one-star reviews on that site are equally telling.

I'll also add they tried to bribe me for a 4-star review, which I only found out in the course of the court case was also illegal. So you cannot know any review left for them here or anywhere else is a genuine one. I'd be happy to provide evidence of every bit of what I'm saying here, as I did in court.

I'm sure BAH will respond to this as well with a message full of dishonesty that only further shows their lack of integrity. But the truth is literally public record.

Move size: Partial Move Service cost: $2800

I recently had the pleasure of working with BAH Logistics for my shipping needs, and I couldn’t be more impressed. From start to finish, the process was seamless. Their website was user-friendly, making it easy to request a quote and track shipments in real-time. The customer service team was exceptional, promptly addressing any questions or concerns I had along the way. Not to mention, my items were delivered on time and in perfect condition. I highly recommend BAH Logistics to anyone in need of reliable and efficient freight LTL/shipping services. They truly exceeded my expectations!

Move size: Commercial Move Service cost: $490

After they receive your money, they are totally rude and unprofessional. They charged me $381 for Express delivery ,then upon delivery they charged an additional 1350 when the balance was only $1000. I have not been able to get a refund for my overcharges and they also damaged my vehicle And told me I only had until Monday to turn the information over to their insurance company. They have never gave me their insurance company information and I’ve never dealt with someone so unprofessional annd rude ever. I just want to be treated fair. Please never use this company they are a total scam .

Service cost: $1800